HELP & SUPPORT. I had a great experience with the customer service chat! Tip for consumers:Pay attention to shipping times. Not including processing time, estimated delivery time for international orders is 6 to 12 business days, (not including any potential customs delays or remote locations). It goes against our guidelines to offer incentives for reviews. I ordered almost a month ago and only received emails saying we got your order or we received your chat and will respond within 72 hours. All such rights are reserved by www.lucyinthesky.com and its licensors. Since Sky contact numbers change every time you look at the Sky help pages, you can call the general Sky customer service number 0333 7591 018 which is open Monday to Sunday from 8.30am to 11.30pm. How useful is that if the items never come? . This will be automatically applied to your account attached to the email address used for the order. - Kate, Hi Paula! Order from a different boutique. We're having delays in our customer service trying to get to each email, we would love to assist you with your order. . -Kate. WHY DIDN'T I RECEIVE AN ORDER CONFIRMATION? Lost or stolen. It fits exactly to measurements specified in the skirt section for sure! Moving home . In the unlikely event that Lucy in the Sky, Inc. or substantially all of its assets are acquired, customer information will be one of the transferred assets. Tip for consumers:NO REFUNDS! You can also search for styles with a guaranteed immediate delivery date using the Quick Find on the website. Well look into the stated issue and will work out a way to resolve the situation asap! Please email us at resolution@lucyinthesky.email so that we can further assist you. Thanks for your feedback.We're so sorry that some of the dresses didn't work out but glad a few did. Byusing this Website, you consent to the processing described therein and warrant that all data provided by you is accurate. She answered all the questions we had quickly and gave good advice. It is the size of a T-shirt. If you please email us at resolution@lucyinthesky.email we can assist you with a return. Products used:We havent received the products, Hi Jessica! All orders ship out of Los Angeles, we design all of our styles in-house. Upon receiving your order, we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. All of our styles are designed at our offices in Los Angeles, and produced excusively in-house domestically and internationally. Horrible customer service. Don't waste your time or money, just go somewhere else! Trust that their reputation is deserved. Go to our site to chat with our support team or email us at support@lucy.co! Do you agree with Lucy in the Sky's 4-star rating? For international purchases with specific credit/debit cards, your bank may charge an international transaction fee. This does not affect www.lucyinthesky.coms liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law. Tip for consumers:Do not order from themif u feel like u have to atleast use PayPal when checking out so when u dont receive ur dress PayPal will return ur money after waiting months from original purchase date. Please email us at resolution@lucyinthesky.email so we can assist you further. I use the chat feature and they told me that the dresses would arrive within the next three weeks. -Kate. Free Shipping Worldwide, over US$50. They don't offer refunds, only store credits and when you use the store credit to buy something you have to pay for shipping and the item never arrives. I am very disappointed as will now have to cancel and wait for our money, which sounds like from reviews takes awhile. Please let us know if we can help any further. I focused on what I cared about which was waist sizing and chest but hip sizing didn't match mine. Please email us at resolution@lucyinthesky.email so we can assist you sooner. Really horrible place. Customer service contacts and company information. Article created 4 years ag We're so sorry to hear issues with your order. I DO NOT RECOMMEND THIS COMPANY! DO NOT BUY FROM THEM. Your return will be processed as soon as possible, generally within 20 business days of us receiving it - you will receive the store credit code in your email. You agree to indemnify, defend and hold harmless www.lucyinthesky.com, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service. Direct number; Sky Freephone customer services: 0800 151 2747: Alternative free telephone number: 0844 800 0040: Main 0344 number: 03442 411 653: Alternative Lo-call number: . The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Sky in an easy-to-use summary, as well as a full comparison of the 13 ways to reach Sky, compared by speed and customer recommendations. 0333 7591 018. CAN I APPLY MY STORE CREDIT AFTER I PLACED AN ORDER? WHAT INFORMATION DO WE SHARE WITH OTHERS? We accept PayPal, Credit/Debit Card, Apple Pay, or AfterPay for U.S Customers for payments. 172 reviews #3 of 27 Restaurants in York $$ - $$$ American Bar Pub. We ordered a dress on 9/6. Hi Sonam, Thanks for your feedback. See Profile. Again, reach out to us at resolution@lucyinthesky.email and we'll follow this up:) Store credit only. -Kate, Best part is, I still see ads on Instagram for this item which isn't even available. Our cut-off for same-day express shipping is 1pm Pacific Time. My opinion of your service stands.I ordered the same dress in 2 sizes due to my daughters turnabout a 2 weeks away. Awful quality (paper thin and/or very sheer) & poor design (way too short, inaccurate sizing). Our sizes may run a bit smaller, depending on the fabrication and the stretchiness of the material. If you need specific product measurements or have further questions, please email us at. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Overnight orders shipped Friday will be delivered Monday. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Save ur money and timego to windsor insteadur going to end up there regardless. Our models are generally around 5 Feet, 9 Inches / 175cm tall, and are always photographed wearing a size small. By placing an order you are offering to purchase a product on and subject to the following terms and conditions. allows you to receive photos from your camera directly to your smartphone or. Lucy In The Sky Midi Dress - Black - Alice. We do our best to make it transparent as we do indicate them on our FAQ and on every individual dress page. The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and www.lucyinthesky.com. Store credit refunds are processed within 3 to 4 weeks of your return being received, due to Covid delays; and are valid for 12 months from the issue date. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. Mar 16, 22 (Updated: Sep 23, 22) Lucy In The Sky Cafe Claimed Review Save Share 260 reviews #7 of 214 Coffee & Tea in Kuala Lumpur $$ - $$$ Cafe European Vegetarian Friendly 167 Jalan Tun H S Lee, Kuala Lumpur 50000 Malaysia +60 3-2022 1526 Website Closed now : See all hours See all (160) Ratings and reviews RATINGS Food Service Value Atmosphere Details PRICE RANGE $3 - $8 But Sarah S got my exchange going and it will make it in time! -Kate. No further information is required on your end, the return label has all your information. - Kate. The dress did not fit correctly and they will only give you credit no refund. We are not doing wholesale at this time. My learning training provider was City and Guilds. After using the chat feature, I found out that they wanted me to cancel my order for one of the dresses and give me store credit for it (not even a refund to my original form of payment) I was understanding, because they told me that the other dress that I ordered was on its way in the next 2 to 4 weeks. The delivery timeframe can also be found on each individual product page, on the My Order shopping cart page, or in your email confirmation. The customer service is great and pretty quick but I have to say the shipping can take a while so you have to order with a good amount of time to spare. LUCY IN THE SKY IS OUR GO TO! i ordered 2 dresses october 2 and need them for october 11. thanks! In the case you forgot to use a store credit we suggest canceling the order for a refund and re-ordering with the store credit. Closed now : See all hours. Don't waste your time here! LUCY IN THE SKY Help Centre. We'd suggest to reach out to us via our Live Chat during business hours for more specific information:) If you need to make adjustments to your order after it has been placed, please reach out to us as soon as possible, preferably through Live Chat, or at shop@lucyinthesky.emailotherwise. Unfortunately, we are not selling our styles to other retailers at this time. Unless expressly stated to the contrary to the fullest extent permitted by law, Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with, You agree to indemnify, defend and hold harmless, The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and. I don't care how good are their dresses and I don't even want to know. For United States customers, if you log in or create an account via the link below, you will be able to generate a pre-paid USPS return label to return your order. -Kate Advertisement SR Sydney Rose 1 review US Nov 3, 2022 Happy with my first dress but they need a better return policy I absolutely love the first dress that came in the mail, it is gorgeous and compliments me very well.
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