to sail. The U.S. dollar is the only currency accepted on board Holland America Line ships. If you cannot prove that you owned an item prior to departure, Customs officials may charge you duty to bring it back into your country. prior to debark. Simply register through Holland America Line Navigator, select Paid Internet and choose between a Voyage and a Daily plan. And the run around I got when I asked about it, makes me regret picking Holland America. Maybe no Inuit sweater. We just had a not great OBC experience on the Koningsdam It actually was great, buit we were given a lot of bad and conflicting information by Guest Services AND Seattle. If you have a chronic medical condition, please bring a recent report from your physician. Started August 27, 2021, By Previously with RCCL and with Carnival I have never run into this. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Situations may occur in which guests with limited mobility may not be able to go ashore at the timethey desire or are unable to go ashore at all in certain ports. For this reason, you should contact your local physician, Health Department and/or travel medicine clinic to discuss vaccination requirements for all countries on your itinerary. Luxury dining options in the Pinnacle Grill and Rudi's Sel De Mer, featuring the highest quality meat and fish, is available on all ships. To accomplish these initiatives, we use low-flow systems for toilets and showers in the staterooms, which conserves the amount of water used on board and therefore the quantity of wastewater treated and discharged. The reduced deposit applies to sailings of 3 days or longer. Art Auctions: Picture yourself in a friendly bidding war for an unusual etching or winning a free work of art just for attending! For voyages that are scheduled to end outside the U.S., a passport that is valid for six months beyond the completion date of your travel is required. All staterooms are equipped with hair dryers. 150th Anniversary Celebration | 2023 Cruise Deals | Holland We have partnered with CIBTvisas as a service to assist with the collection of necessary documents. Transportation of Currency: You may take as much currency or as many monetary instruments as you wish on your trip. Please be sure you understand the requirements for a service animal to disembark in each port of call. I can see asking for a hold for the $70X6 passengers to cover the tips, but they are asking for $60 a day, per passenger. In todays era of heightened security, Holland America Line has implemented a no visitor policy. Please note: This service is available only on days of sailing. If you choose to use U.S. dollars, Holland America Line recommends that you carry smaller denominations such as ones, fives, tens and twenties. I don't have to hope that they credit it to the right place. Holland America Line shall not be responsible for any loss, cost, disappointment or damage of any kind as a result of any luggage lock removal, alcoholic/nonalcoholic items, or other prohibited items removed and discarded in violation of the policy. So, of course unless some special additional, non-standard verification is requested, any OBC can be used to offset the HSC. Travelers who have not obtained approval through ESTA should expect to be denied boarding on any air carrier bound for the U.S. An 18% Service Charge is automatically applied to all Beverage Purchases, Bar Retail Items, Specialty Restaurant Cover Charges and all For Purchase A La Carte Menu Items. Please inform your credit or debit card issuer in advance that your card will be used on a Holland America Line ship. Our TSA-approved partners will take your luggage directly from the ship and deliver it to your outbound aircraft. Minors under the age of 18 traveling to foreign countries must be accompanied by a parents or guardian. Youll find something that sings to your heart, night after perfect night. Religious services may not be able to be held on embarkation/disembarkation day. For many years we have emphasized environmental stewardship and conservation in our operations. We always use our Holland OBC first, then if we have any left, it gets refunded to our Credit Card on file. Please Note: Persons in possession of illegal drugs are subject to immediate disembarkation and reporting to law enforcementauthorities. Discover ancient cities, seaside towns and a rich culinary tradition. Because our the kids just got their first creditcard with a $500 limit they will not be able to use their own card, the operator I talked to said they will needto get the card reapproved for at least $840. In fact I had like a $3.00 credit still on card from casino last evening of one cruise and they called me twice to come cash it out! Holland America Cruise Onboard Credits and Balcony Upgrades Upgrade requests, seat assignment changes, and flight changes cannot be accommodated onboard. Every charge against your room bill, including the hotel service, can have your OBC used on it. Also, be sure to enjoy the Compass book located in your stateroom. Beauty Salon/Spa:The Greenhouse Spa & Salon is our premier, luxury day spa. Electrical devices such as small fans, power strips, multi plug box outlets/ adaptors, and extension cords without surge protectors are allowed onboard when used with proper caution. Experience the best in cruise ship entertainment. When your clients reserve a Winter or Spring 2023 Panama Canal cruise on board Volendam or Zaandam, theyll save $200 per person on all My experience has been the same as Krazy Kruizers. Allsuch requests should be made before sailing through your travel advisor. Any and. of your seating request will be listed on your Cruise Contract. Shops On Board: A world-class shopping experience is just steps away. At Holland America Line, cruising is our passion. You may select to print as many as you need for your vacation. Immigration Questionnaire & Online Check-In: Each individual guest is required to complete the questionnaire in Online Check-In to obtain Express Docs. To allow us to expedite immigration clearances in the various countries you will be asked to surrender your passport to our staff upon check-in. The line will be adding $100 in onboard spending This should be done well in advance of travel at a Customs office near your home. Onboard credit card account - Holland America Line - Cruise Critic I've had rental car companies put holds of $300-$500 on my credit card. Crew Appreciation and Service Charge Policy. Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days. We seek, to the extent feasible, to accommodate guests with disabilities. A nonrefundable Service Charge of 18% of purchase will be automatically added to optional purchases of beverage packages, drinks, dining room and specialty dining, private events, and other elected products, services or amenities provided to guests that are not included in the Cruise Fare. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. For the comfort of all of our guests, all staterooms (cabins), showrooms and most other indoor areas are designated non-smoking. We don't drink enough to make the drink package pay. Please Note: For those without pre-arrangements we recommend purchasing a transfer onboard before disembarking. Taxes, Fees & Port Expenses are additional amounts to fares listed. One poster's comment about American Express made me think of this: My mother-in-law booked our cruise through Expedia.com and they did not even tell her about this deposit! If you require additional information on the ships facilities or ability to accommodate your needs, please feel free to contact theGuest Accessibility Department. WebOn Alaska cruises roundtrip from Seattle, guests receive a $100 onboard credit per person to put toward shore excursions. Early Booking Bonus Offer is available for 1st/2nd guests only and applies only to the cruise portion of Alaska cruisetours. If all three are on the same account, it will be credited to that account. Minors under the age of 18 traveling to foreign countries must be accompanied by a parents or guardian. Also Canadian residents need to declare if you take out or bring into the country more than CAD10,000. For detailed, up-to-date information on accessibility issues involving tours, we strongly recommend contacting our Shore Excursions Department prior to embarkation at 1-888-425-9376 (locally at1-206-626-7320) or visiting the Shore Excursions Office on board. We're sorry, this promotion has ended. The charges are subject to change without notice. You will need to provide health certificate documentation for the animal in your ports of call. When you book on board, you have a much better opportunity of receiving the stateroom or suite that best suits your traveling style; this includes preferred accommodations on our mostpopular and unique itineraries. Usually there is a fee required. Powered by Invision Community. Hotel to ship transfer details will be available in your Hotel Welcome Letter provided upon check-in at your hotel. Customs pays particularattention to cameras (including special lenses and video equipment), binoculars, radios, laptop computers, foreign-made watches and other similar appliances. If you would like to send a bon voyage gift to one of your fellow guests or set up your own private bon voyage toast, we invite you to do so. Make your wedding dreams a reality. Cruise lines are no different. Additional communication instructions can be found on board the ship in your stateroom information directory. Embarkation/Disembarkation Wheelchair Assistance: Guests requiring assistance with embarkation and disembarkation procedures on board do not need to request this assistance in advance; however, due to high demand in some ports, there can be a wait for assistance. Embarkation Time:Your assigned check-in time is printed on the Boarding Pass page in your Express Docs. Regarding the children, what I was told by HAL is (oh, BTW, I have a 13-year-old son who is a child with autism and, while very high functioning, still has some autistic tendencies, coupled with ADHD) that there were two ways to approach this. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. We have some from HAL; some from TA and also our CCL stocks. All other questions and concerns regarding air arrangements should be directed to your travel advisor. I got all three answers, the last of which (from Seattle) was all "use it or lose it". In the unlikely event you remain dissatisfied for any reason, the Crew Appreciation is subject to adjustment, at your discretion, at any time during the cruise up to the time you settle your onboard account prior to disembarkation. Mail: Letters and postcards may be mailed from the ship while in ports of call. A review of HAL's website, even before you reach the point of completing the online checkin, reflects: Our cashless society is designed to make your life on board as simple as possible. Medication: Your prescription medication should be kept close at hand in your purse or carry-on bag rather than in your checked baggage. Please Note: Please have your ship ID card and a valid picture identification issued by an official government agency ready and available whenever getting on or off the ship, as you will need to scan your ship ID card at the gangway for boarding. Holland America Line highly recommends that all guests carry a passport that is valid for at least six months beyond the completion date of your travel. Download Please Note: To allow us to expedite immigration clearances in the various countries you will be asked to surrender your passport to our staff upon check-in. Please Note: Your itinerary may include ports of call that have very specific and strict requirements that need to be met prior to your service animal being allowed off the ship. Please do not forget to print them out prior to leaving home. This is especially important before and after meals, or whenever you are in contact with common surfaces (e.g. Registering Your Valuables: We strongly recommend that you register your valuables with Customs before leaving home. Mobile Phones: Holland America Line, through an agreement with Wireless Maritime Service, proudly offers an advanced roaming network onboard all Holland America ships allowing you to make and receive calls, send and receive text messages and access emails and surf the web while at sea using your own mobile phone and telephone number. Book with Avoya Travel to receive Savings and FREE Perks on select 2023-2024 Holland America Line sailings that may include: Holland America Cruises is currently running a special cruise deal that offers free balcony upgrades and bonus onboard credits of up to $400. Reducing waste:Our waste management approach focuses on reducing the volume and toxicity of waste we generate. Additional highlights include: Internet stations, travel-related crossword puzzles and large jigsaw puzzle tables. If you plan on bringing a scooter on the ship, please contact: 1-206-626-7320) or visiting the Shore Excursions Office on board. If you are pregnant, please provide a medical note from your physician stating your expected due date and medical fitness to travel. This is great because if he should LOSE his card, no one would be able to charge anything to my in-laws' shipboard account. We have a great responsibility to safeguard the well-beingof people and the oceans we sail upon. Each item is authentic and many are branded with designer names you have come to trust. The Lido Market embarkation buffet and the Pool Grill will open at 11:30am. Beverage management/HAL reserve the right to revoke the package if misused and refuse service for any reason, including service of alcoholic beverages to intoxicated guests. Please help us reduce water use. Explore cruises to Australia, New Zealand, Asia, Panama Canal, Hawaii, Mexico, Pacific Coast and South America. Started August 27, 2021, By The thing we like about the Beverage Cards is you get a receipt, I check to make certain the amount is correct and then throw away the old one. While we try to fulfill all requests, it may not always be feasible. Receive our most popular amenities - Shore Excursions, Signature Beverage Package, Specialty Dining, and our most popular Wi-Fi - included in one premium cruise package. Port Shopping Ambassador Program: Your cruise vacation would not be complete without experiencing some of the worlds best duty-free shopping. All professional services are available from 8:00am until 10:00pm. Plastic water bottles are not allowed. I think a lot of the confusion results from passengers wanting to reserve the OBC for the gratuities. Promotional credits are nonrefundable. Started June 21, 2021, By If you choose, continue the journey into the Yukon on your Alaska cruisetour. All documentation and immunization requirements are established by government authorities and not by Holland America Line. 19952023, The Independent Traveler, Inc. Please remember that many other countries have a similar policy when going ashore and you willbe subject to their currency allowances at the current exchange rate. Place them in a carry-on bag or keep them with you so you can access them easily. This is only a "hold' and not a charge to your credit card. I was told by my PVP that this amount was "suggestive" and that I could put down say a 200 deposit by cash, then if my account exceed or was getting close..to this amount to just go and put down more funds, a bit of a pain. How about a wine package or two? will be located near the entrance to the pier area where you will be checking in your luggage. Multi-course menus feature offerings from classic preparations and regionally inspired cuisine to vegetarian options. From the U.S. dial 1-877-466-2247, from the UK dial +44-2033-754769 or +1-617-482-1100 if calling from any other location. The more efficient we can be with our water use, the less wastewater is generated, treated and discharged when were done using it saving energy and limiting discharges. Onboard Credit is in USD, is neither refundable nor transferable, and has no cash value. Holland America Line does not discriminate against persons on the basis of disability. ahead and pack some anti-diarrheal medication with your other medications. We didn't have it, but my in-laws, who are gifting us the cruise, covered it for us. There are two or more people in the cabin, then the charge will be significantly higher than $13. I've had up to $1000 hold put on my cc for car rental. In addition, a professional Fitness Instructor is available to instruct you in proper techniques of using the equipment. Or please visit royalwed.com. For this reason, voyages originating and ending in the same U.S. port will not allow embarkation or disembarkation in an alternate U.S. port. Any amount in excess of this allowance will be not be allowed onboard. Holland America Line has announced that its running a special offer for members of the United States military. Hope all HAL ships will soon have this. All checked and carry-on luggage will be scanned and any prohibited items, including alcoholic/nonalcoholic beverages will be removed, confiscated, and discarded. Get closer to Alaska's natural wonders aboard our perfectly sized ships. Appointments are strongly suggested, particularly for Dressy Nights. Bear in mind that the screening process for any point of embarkation is similar to that at an airport. Transfers are available to Flight Ease guests and to guests who have independent flight plans. Onboard Credit can be applied to Shore Excursions, Beverages, Items from The Restrictions: Airlines, limousines and other transfer vehicles have baggage allowance policies which may limit the amount and/or weight of baggage you may take with you and/or impose baggage charges. PERSONAL TRAVEL IDENTIFICATION REQUIREMENTS. The minimum age to participate in Club HAL is three years. Cash deposits can be made on the last day of the cruise. WebOnboard Credit is spending money for you to use to purchase products or services while onboard. Special life jackets are available for children and infants. Taxes, Fees & Port Expenses are additional. What you need to know before you go on a Holland America Line cruise. For more information, consult your Customs Agency. In most ports of call, you may easily exchange U.S. dollars into the local currency. The statusof your seating request will be listed on your Cruise Contract. Alaska Bonus Offers apply only to 1st/2nd guests and are based on availability. If such devices are determined to pose a hazard, they will be removed and returned the last day of the cruise prior to debark. Kosher meals are prepared off the ship in a kosher kitchen, frozen and brought to the table sealed in their original containers. Registration is free and there is no obligation to bid. Celebrity does that and I wish HAL would too. And I guarantee that my 6 year old grand daughter isn't going to spend $60 a day. Low Price Guarantee: If a guest books a HAL cruise with the Early Booking Bonus Offer (the original booking) and such guest finds a cheaper price for an identical booking within the duration of the Early Booking Bonus Offer (the Comparison Fare), the difference may be compensated in the form of an onboard credit, stateroom upgrade or other method. He could still use it to get access, but he would not be able to charge anything. However, if you take out or bring into the United States more than US$10,000, you are required by law to file a report with the U.S. Customs Service. On 2/10/2019 at 2:00 PM, Queeniecruiser said: 19952023, The Independent Traveler, Inc. The crewmembers eligible to receive these funds work in various departments, many of whom rotate among different ships, throughout our fleet of ships. WebExclusive Onboard Credit Up to $100 on select sailings + Exclusive Rates Distinctive Voyages Amenities include a Cocktail Reception, Exclusive Shore Event + more Best Holland America Line Cruise Deals by Destination Select Destination Caribbean & Bahamas Alaska Alaska CruiseTours Panama & South America North Europe South Europe Transatlantic Fax Service: Please contact the Guest Services for details if you wish to send a fax. Wheelchairs: Holland America Line has a limited supply of wheelchairs on board. A gamut of games from sizzling slots with hugeprogressive jackpots to a parade of poker games is there for your enjoyment. Dining venues vary by ship. You may be required to present additional or different travel documents when entering foreign countries, including some countries in the Western Hemisphere. At the airport, please find Holland America Line representatives outside of the customs area or/and at the baggage carousel. We are on the Rotterdam in July and want to make sure we don't leave money on the table. There is no charge to your credit card. We regret any inconvenience this may cause. Please contact Guest Services for more details. Onboard Credit I have found that HAL's ability to track all this information concerning onboard expenditures is limited. Verify that your identification and travel documents, medication, jewelry, camera, film, cash and other valuables with you in a carry- on bag and will be available at all times. After an absence of seven days or more, Canadian citizens may bring back to Canada up to CAD750 worth of duty-free merchandise, which may include a maximum of 40 ounces of liquor or wine and 200 cigarettes. Bring your travel and health insurance information and have it handy at all times. IMPORTANT: Due to COVID-19 Health & Safety protocols, please arrive at the terminal at your exact assigned check-in time to help facilitate capacity control and distancing. Thanks everyone. Oxygen and/or oxygen equipment deliveries will NOT be accepted from any other company. if i book a shore excursion prior to boarding can i use onboard credit? Children must meet minimum age requirements for each age group, at the time of sailing to participate in programming. Best No Annual Fee Credit Cards Holland America Line rewards points are earned by running spend through the Barclays Holland America Visa. The numbers are for emergency use only; please do not call unless you are experiencing an emergency of a critical nature. For embarkation procedures, please advise the Shore Operations staff upon arrival of your need for assistance boarding the ship. Note that while a passport for a Green Card holder is not required to return to the U.S., your destination country requirements may be different. Enjoy warm sunshine, shimmering seascapes and vibrant cities. You may wish to sunbathe, swim or simply find a quiet spot and do nothing at all. In addition, a professional Fitness Instructor is available to instruct you in proper techniques of using the equipment. Your seating assignment will be noted on your guest card upon boarding. The password will need to be disclosed to the youth staff upon pick up of the child. progressive jackpots to a parade of poker games is there for your enjoyment. It provides information on what to do in case of an emergency, as well as the routes to your Muster Station. ALL VWP travelers to the U.S. will be required to have an approved electronic travel authorization via Electronic System for Travel Authorization (ESTA). Please Note: This offer is not applicable for Grand World Voyage, Grand Voyages or segments thereof. To purchase a gift for a guest, please visit ourBuy a Gift for a Guest pageor contact our Ship Services Department at: Holland America Line Ship Services Department, 450 Third Avenue West Seattle, WA 98119 Phone: 1-800-541-1576, Email: hal_ship_services@hollandamerica.com. No internet purchase required to download or use on board. Theres little chance of getting bored or struggling for things to do on a Holland America Line (HAL) ship. sigsky, February 3, 2019 in Holland America Line. This will help prevent delays in obtaining pre-authorization on board. Leave copies of your passport, electronic airline tickets, traveler checks and any credit cards you plan to use with a family member or trusted friend. Using Onboard Credit - Holland America Line - Cruise Critic Also, although not required at the ship gangway, you may be required to present a valid picture ID to pass through terminal security. Additional information concerning Customs matters will be provided during your cruise. These numbers are provided for emergency use only; please do not call unless it is your day of departure and you are experiencing a delay. It is how it is. Enjoy the timless elegance of ocean travel. The best time to book your next cruise is while cruising with Holland America Line. Mosquito-borne Illnesses:Malaria, dengue fever, yellow fever and Chikungunya are found in many tropical and subtropical areas of the world. For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer.
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