DY1 2HQ, Posted via psychotherapist for the kindness they showed me. I phoned 111 and after a series of questions, they booked me an appointment at RH A&E. Thankfully she was allowed home, but she is safe in the knowledge that should she need emergency care again in the future, she will be in the best of hands.Fantastic hospital, thank you. 4 years ago, I attended this unit after a visit to my gp. Russell Medical | 256.329.7100 | 3316 Highway 280, Alexander City, Alabama 35010, Russell Medical Orthopaedics & Sports Medicine. acute medical unit welcomes first patients at Russells Hall Hospital Your kind comments have been shared with the team and senior management who will be pleased to hear of them. All the best and take care. WebFind a Physician or Specialty. Russells Hall Hospital / Accident and emergency Staff value the Dudley Group as a place to work and a team spirit is clearly evident. 12 July 2019. WebThe national SDEC model builds on previous improvement work in ambulatory emergency care (AEC) services across the NHS, with the aim of providing a consistent approach to This meant that shortfalls were identified so that improvements could be made. All the best and take care. Russell Medical has been accredited by The Joint Commission since 1959. I was treated with so much dignity and respect that I left feeling supported and cared for. AEC can be a busy unit, but we aim to make your journey through the acute unit as smooth as possible. The ambulance triage area was functioning more effectively with clear and appropriate medical input and leadership. These were: Further information in relation to the 19/20 CQUINs can be found below: Ambulatory emergency care guide: same day emergency care clinical definition, patient selection and metrics, Same Day Emergency Care CQUIN specification, Same Day Emergency Care CQUIN 2019/20 audit collection tool. 6 December 2011, 'I've not been told what is happening but it's really busy', 'I've been in and out a lot recently, can't fault them', 'My care was discussed and information was clear', 'The most positive thing is that I know that when there are hiccups they will be sorted out and I will be listened to'. Staff assessed and monitored patients regularly to see if they were in pain. Report review titled Genuinely kind and helpful staff as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. NHS England Same day emergency care Any other browser may experience partial or no support. Only a small proportion relates to the emergency department itself. The money will go towards some large-scale developments centered on geriatric medicine and enhanced opportunities for senior citizens. Staff cared for patients with compassion however, patient dignity was sometimes compromised. The nurses there found out I hadnt even seen a midwife yet despite chasing (as I'm an out of area patient) and instantly sprang into action making sure I'd had all the required tests and booked in correctly, each member of staff were friendly and caring. 2300) Clinical directorate Urgent Care Management team Dr A Ismail Clinical Doctors thought he would have one dose of steroid and would be fine to go after a while, unfortunately this wasn't the case and after a nebuliser had also failed to help him, within minutes we were rushed to resus where a whole team of multi disciplined doctors, nurses and consultants rushed around him from paediatrics, intensive care and a few others. How could this website work better for you? The level of care I was given not only by the day surgery unit but neuclear imaging and theatre staff was outstanding. AEC is part of the Same Day Emergency Care (SDEC). The hospital is south WebRussells Hall Hospital is an NHS general hospital located in Dudley, West Midlands, England, managed by the Dudley Group NHS Foundation Trust. We are proud to be the healthcare partner you trust to care for those you love. The trust MUST ensure there is sufficient numbers of staff, who are suitably trained and competent, to care for the number and acuity of patients. WebThe group is made up of three hospital sites, with one inpatient hospital (Russells Hall) located near the centre of Dudley and two outpatient hospitals (Corbett and Guest) located in Stourbridge and Dudley respectively. Almost 12% of people coming to A&E received no treatment, just advice. AEC is open from 8am 10pm (last booking at 7pm), and GPs or other healthcare professionals can refer you directly to the unit. We always aim to offer the highest standards of patient experience and care, so it is great to hear that your daughters experience reflects this. A&E/AEC | Care Opinion Staff feel able to develop their own ideas and have confidence that the trust will support them. The electronic tracking system did now allow for patients to be assigned correctly within the department but staff did not monitor this effectively. We have 11 permanent physician associates and one rotational physician associate in our department. Inadequate We found that staff were unclear on what the triage categories meant for patients who were in the ambulance assessment areas. I want to especially thank the The project was made possible thanks to a $25 million donation from Ben and Luanne Russell. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. or call us on 0845 113 0012, Response from We found that people's complaints and comments were taken seriously and escalated when appropriate. Covid-19 Release of Information Call Line: 256-215-7461 []. As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a regional hub for geriatric medicine. Russells Hall Hospital - Wikipedia Since the last review, we have continued to monitor the trust and progress against their action plan. The trust does not always follow its own policy in relation to DNACPR (do not attempt resuscitation) notices. Call our main line for general inquiries. There are daily reviews by consultant from 8am in AMU, RAB and AEC, seven days a week including bank holidays. Acute Medicine Department - The Dudley Group NHS Foundation For more information on ratings, please visit medicare.gov. The trust MUST ensure that specialist clinical expertise is secured to ensure expertise across the emergency department. AEC/RAB (ext. Published 111 service advised me all the information I had given them about my symptoms etc. Corbett hospital provides day case treatment alongside a range of outpatient services which include radiology, pharmacy, gynaecology, physiotherapy, rehabilitation and a wheelchair supply and maintenance service. For SDEC programme related queries to the national team please email nhsi.sdec@nhs.net. B71 4HJ. They told us that this had led to a poor culture and working environment where some staff told us thatthey felt fearful and disempowered. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. Our rating of responsive was requires improvement overall. Out NHS is amazing all staff were professional and amazing. In partnership with the Choose Well campaign, we are helping you get the best possible treatment by selecting the service that is right for you. Keep 999 and A&E free for serious and life-threatening conditions. Some patients told us that they were uncomfortable staying in these areas for longer periods due to the design of the areas and the number of temporary staff who worked in the areas. aec russells hall hospital [Very happy with 'Treatment'] We were not assured that all patients allocated to wait on the corridor were safe. Our mission is simple: Being the best because, we care. The Foundation operates exclusively for charitable, religious, educational and scientific purposes to enhance the quality of life for those [], DUE TO COVID-19, WE ARE NOT OPEN TO THE PUBLIC! 2023 Russell Medical. 4 July 2012, Termination of Pregnancies Review Report published 8 June 2012 for Russells Hall Hospital - PDF - (opens in new window), Published We are overwhelmed and thrilled to make this momentous announcement, Russell Medical President and CEO Jim Peace said in a news release. "The safety and wellbeing of employees and patients at the [hospital] trust is our top priority," a spokesperson said. This was based on information of concern we received relating to the management of patient flow and notice of concern relating to a death at the hospital. 1 April 2021. Your information helps us decide when, where and what to inspect. The HSE said its intervention followed concerns about Covid-19 cases among Mitie employees at Russells Hall and its letter outlined how health and safety law had been breached. There has been a delay in producing this report as we were waiting for additional information from the trust on infection control. Of the 14 trusts inspected under the Keogh review for the quality and safety of their services, The Dudley Group NHS Foundation Trust was one of only three trusts that were not put into special measures. Address We are centrally located at 3316 Highway 280 West in Alexander City, Alabama. Visited Accident and emergency services on April 2022, Report review titled Kind staff as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rating our services as 5 star. "We have strict infection prevention and control measures in place to keep our patients and staff safe and these apply equally to Mitie and all contractors moving around the hospital," a spokesperson said. We spoke with 22 members of staff of various roles and grades. The overall star rating is based on how well a hospital performs across different areas of quality, such as treating heart attacks and pneumonia, readmission rates, and safety of care. Dudley to Russells Hall Hospital People could not always access services when they needed. Front the bottom of our hearts to all of the staff in all those departmentsTHANK YOU!! If you need a longer stay for further treatment, you may be transferred to other appropriate wards after 48-72 hours. All rights reserved. I recently came into hospital on the day surgery unit for a SLNB and biopsy. Bed & Breakfast []. the service is performing badly and we've taken enforcement action against the provider of the service. NX West Midlands. Mitie said the letter had focussed on its risk assessments, which did not cover clinical areas, and these had been updated as required, by 23 April. We took this action as we believed people will or may be exposed to the risk of harm if we do not do so. Our mission is simple: Being the best because, we care. Russian minister laughed at for Ukraine war claims. All inspections: Russells Hall Hospital - Care Quality This condition related to the provision of specialist medical in reach and support into the emergency department. After completing the form and handing it in, the receptionist seemed alarmed and asked about my symptoms. My Site 12701 The national SDEC model builds on previous improvement work in ambulatory emergency care (AEC) services across the NHS, with the aim of providing a consistent approach to patient pathways. Suspended ratings are being reviewed by us and will be published soon. In fact, we're the only hospital in Broward We specifically looked at the safety aspects of our key lines of enquiry domain on the evening of 15 March 2018 at Russells Hall Hospital. Pensnett Road, Dudley, West Midlands, DY1 2HQ Can Nigeria's election result be overturned? Tickets cost 3 and the journey takes 5 min. At least one standard in this area was not being met when we inspected the service and The nurse was very friendly and instantly put her at ease whilst performing an ECG, she then went straight to X-ray and was called through within moments, again, kind, caring and thoroughly dignified experience. skip navigation We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. I then come down with a pneumonia on my chest. All the best and take care. 4688/4676) Lisa Evans-Dimmock. This was based on our findings of previous inspections and to monitor compliance of the conditions that we had previously imposed on the trusts registration. My family and I would think to thank every single staff member in Children's ED, resus and ward C2 for looking after my 1 year old son. Any outstanding/outpatient investigations can be reviewed in a Virtual Clinic (without the need for you to attend physically) and any further action, if needed, will be communicated to your GP as necessary. Not all managers had the right skills and abilities to run services providing high-quality sustainable care. There were areas of poor practice where the trust needs to make improvements. Although we did see improvements around sepsis care and treatment we could not be assured that sepsis documentation and treatment was completed in line with best practice and the designated timeframes. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Staff we spoke with did not realise this. Requires improvement We spoke with 44 people who were using the service or their relatives. The trust MUST ensure that deaths in the service are reviewed robustly and where appropriate lessons from these are learned and shared. All rights reserved. financial benefits and cost savings for hospitals, and often for patients too. This caused me to get upset and concerned and seeing this a nurse came over to me,calmed me down and reassured that I was going to be fine and it could be fixed.All staff were friendly and helpful and honestly couldn't fault any of them The kindness and support of the people working in the maternity ward were so appreciated at such a scary time. They said the symptoms indicated COVID. (Online ordering and Curbside pickup available) Current Hours: 7:00 a.m. 4:00 p.m. That review identified concerns regarding: Before the inspection conducted in March 2014, the Trust was identified in CQCs intelligent monitoring system as a priority band 4 Trust. She was given a bed and was seen by a Consultant who she wishes to thank personally for their kindness and excellent bedside manner, they were amazing. Mon-Fri: Breakfast 6:30am 9:30am / Lunch 11:00am 1:30pmSat and Sun: Breakfast 6:30am 9:00am / Lunch 11:00am 1:00pm Menu Line (outside) 256.329.7625Menu Line (inside) 6368 [], Patient room and general information is available at the information desk, located in the main lobby on the first floor. All the best and take care. Staff were still unable to describe what fit to sit meant or any criteria for this assessment and patients were left unattended in this area. or call us on 0845 113 0012, Response from Any other browser may experience partial or no support. The senior led team will review you on a daily basis, including weekends and bank holidays. the service isn't performing as well as it should and we have told the service how it must improve. (Purple), High Inside our doors you will find cutting edge technology, professionals of the highest caliber, and leadership committed to utilizing all of our resources to improve the quality of every life we touch. Welcome to Russell Medical - Russell Medical Center 30 July 2013, We found that people received care that met their needs. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. 5 years ago, My nan was brought up to A&E on the 30th November 2017 she came by ambulance and was treated with such care and consideration, we were very impressed by the speed of the service. Russells Hall Hospital WebRussells Hall Hospital provides urgent care, medical care, surgery, children and young people services, maternity services, outpatients, diagnostics, end of life and critical care Thank you again! We will publish a report when our review is complete. We saw that new mattresses had been purchased in the emergency assessment areas and one person told us 'It is really comfortable'. We rated it them as requires improvement because: Published "This includes maintaining a Covid-secure workplace for our colleagues as well as following government guidance regarding the use of hand sanitiser, PPE, social distancing and other measures. People told us that they were given choices about meals and drinks so that they received things they liked. Overall, this trust was found to require improvement, although we rated it good in terms of having caring staff, and effective services. 17 October 2018. Video, Russian minister laughed at for Ukraine war claims, Latest news and updates from the West Midlands, Harry: I feared losing memories of mum during therapy, US-made cheese can be called 'gruyere' - court, AOC under investigation for Met Gala dress, The children left behind in Cuba's exodus, Alex Murdaugh's legal troubles are far from over, Saving Private Ryan actor Tom Sizemore dies at 61, Walkie Talkie architect Rafael Violy dies aged 78. The Trust also asks patients for their views and experiences of care on a regular basis, and we looked at the analysis of these surveys. About: Weve put some small files called cookies on your device to make our site work. ADVERTISEMENT: Services or products are not endorsed by the Trust. You can search by name or top speciality. The main role of AMU is to provide you with an initial assessment, investigation and treatment for admissions with medical problems. Thank you again you are true angels, Report review titled Reassured and put at ease as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rating our services as 5 star. The service made sure staff were competent for their roles. You Are Here: unblocked sticky ninja east london walking tour self guided aec russells hall hospital. You may be admitted to AMU if your expected length of stay is 48-72 hours. People told us that staff had told them what was happening, so they were fully aware of what investigations or treatments they were waiting for and what their treatment would be. We saw much support for the trust, both from the public and from the local health economy. The donation will also pay for a new center, the Benjamin Russell Center for Advanced Care, to provide geriatric health care, specialty care and more. They knew how to support patients experiencing mental ill health and those who lacked the capacity to make decisions about their care. Community & mental health inspection reports for Russells Hall Hospital can be found at The Dudley Group NHS Foundation Trust. Guest hospital is a satellite hospital which offers additional outpatient facilities. We don't rate every type of service. Russells Hall Hospital Jobs - 2023 | Indeed.com There are planned changes to improve the way that food and drinks are offered and served which should improve people's satisfaction with the meals offered. [Very happy with 'Staff skills'] I told the receptionist who then asked if I had taken a LF test and I said I had and it was negative. Following your discharge home, an electronic discharge summary will be sent to your GP giving details of investigations and treatment on the unit, with details of medication changes, medications on discharge and any recommendations for follow up and referrals. This was particularly evident in the category of adult majors. West Bromwich, Your kind comments have been shared with the team and senior management who will be pleased to hear of them. 8 June 2012. The Dudley Group NHS Foundation Trust, Download full inspection report for Russells Hall Hospital - PDF - (opens in new window), Published Patients were not wearing allergy wristbands, allergies were not easily identified unless records were consulted or reviewed. We have shared your feedback with the lead nurses for A&E, AEC and Imaging for distribution to the teams concerned, who Im sure will be delighted to receive them. They said 'I could not have been treated any better anywhere, its all first class' and 'I have been treated above and beyond the call of duty'. It aims to benefit both patients and the healthcare system by reducing waiting times and hospital admissions, where appropriate. Russells Hall Hospital 5 years ago. Dudley WebAbout: Russells Hall Hospital Posted via nhs.uk 5 years ago My nan was brought up to A&E on the 30th November 2017 she came by ambulance and was treated with such In 2011/12 33,000 ambulances turned up at our Emergency Department. aec russells hall hospital. We are dedicated to foster the fullest sense of what it means to be a [], Alexander City The Gateway to Lake Martin Tucked into the southernmost foothills of the Appalachians and surrounded by lakes, parklands and a National Forest, Alexander City is the kind of town that fills residents [], Who We Are: Established in 1988, Russell Medical Foundation is the philanthropic resource for Russell Medical. I was really apprehensive about attending A&E for my mental health but I'd feel able to attend again if I ever needed too. Staff understood their roles and responsibilities under the Mental Capacity Act 2005. Russell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. You can search by name or top speciality. Click here for the news and events happening at Russell Medical. Report review titled Great experience as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. SDEC is the provision of same day care for emergency patients who would otherwise be admitted to hospital. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter'. After firstly being admitted with a cellulitis infection in my left leg Russell County Hospital All the best with your pregnancy and take care. Published WebRussell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties.
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